6+ Tips: How to Use Concur App (Easy Guide)


6+ Tips: How to Use Concur App (Easy Guide)

The utilization of a particular expense management application involves several key processes. These processes include submitting expense reports, tracking travel arrangements, and managing invoices. Understanding these functionalities is essential for employees and administrators alike.

Streamlining expense reporting leads to improved financial oversight and greater efficiency in business operations. Automated processes reduce errors, accelerate reimbursements, and contribute to data-driven decision-making related to travel and expenditure. Implementation has significantly reduced processing times for many organizations.

This document will detail various aspects of operation, encompassing report creation, itinerary management, and reconciliation procedures, offering a complete overview of the system’s capabilities.

1. Report creation

Report creation within the expense management application is a critical function for employees seeking reimbursement for business-related expenditures. Understanding the report creation process is fundamental to proper utilization of the application.

  • Expense Itemization

    Accurate expense itemization is paramount. Each expense must be listed separately, including the date, vendor, amount, and a detailed description. This level of granularity ensures proper categorization and facilitates accurate accounting. For example, a business lunch requires a separate entry from a hotel stay, with each entry documenting the specific details. The application relies on this information for policy compliance checks and reporting.

  • Receipt Attachment

    The application requires supporting documentation for each expense. Scanned receipts or digital images serve as validation for submitted expenses. Failure to provide adequate documentation can result in report rejection. The system allows for direct uploads from mobile devices or desktop computers. The date and amount on the receipt must match the corresponding expense entry for verification.

  • Categorization and Allocation

    Expenses must be assigned to appropriate categories within the system. These categories are pre-defined by the organization and align with its chart of accounts. Proper categorization enables accurate tracking of spending patterns and facilitates budget management. For instance, travel expenses might be allocated to different cost centers based on project or department. Incorrect categorization can skew financial reports and hinder analysis.

  • Policy Compliance Verification

    The report creation process incorporates automated policy compliance checks. The application flags expenses that exceed spending limits or violate company travel policies. This automated check reduces manual review and ensures adherence to organizational guidelines. For example, the system might flag a hotel expense exceeding the approved nightly rate for a specific location. This feature mitigates the risk of non-compliant spending.

Effective report creation, with its emphasis on itemization, documentation, categorization, and compliance, forms a cornerstone of successful usage. These facets collectively contribute to accurate financial reporting, efficient expense management, and adherence to organizational policies, thereby maximizing the value derived from the application.

2. Expense submission

Expense submission constitutes a critical phase in the expense management lifecycle facilitated by the application. Its proper execution is essential for timely reimbursement and accurate financial record-keeping.

  • Digital Routing and Approval

    Upon submission, expense reports are digitally routed to designated approvers based on pre-configured workflows. This automated routing ensures that reports are reviewed by relevant personnel without manual intervention. For example, an expense report submitted by a sales representative might be routed to their direct manager for initial approval and then to the finance department for final validation. The digital nature of this process reduces processing time and enhances transparency.

  • Automated Policy Enforcement

    The application automates the enforcement of company expense policies during the submission process. The system flags expenses that exceed pre-defined limits or violate other policy guidelines, such as unapproved vendor usage. This feature minimizes the risk of non-compliant spending and provides approvers with clear indicators of potential issues. For instance, an expense for a first-class airfare might be automatically flagged if company policy only allows for economy class travel.

  • Real-Time Tracking and Status Updates

    Following submission, users can track the status of their expense reports in real-time. The application provides updates on each stage of the approval process, including when the report was submitted, when it was approved by each approver, and when payment is scheduled. This transparency reduces uncertainty and allows users to proactively address any potential delays. Users can access this information via web or mobile interfaces, providing convenient access to report status updates.

  • Audit Trail Generation

    The submission process automatically generates a comprehensive audit trail for each expense report. This audit trail records all actions taken on the report, including who submitted it, who approved it, when it was submitted and approved, and any changes made to the report. This audit trail is crucial for maintaining financial accountability and facilitating compliance with internal and external audit requirements. The audit trail can be easily accessed by authorized personnel for review and analysis.

These interconnected facets of expense submission underscore the application’s ability to streamline and automate the entire reimbursement process. The automated routing, policy enforcement, real-time tracking, and audit trail generation contribute to enhanced efficiency, accuracy, and compliance in expense management.

3. Travel booking

Travel booking, an integrated function within the expense management application, streamlines the process of arranging business trips while ensuring adherence to corporate policies. This functionality centralizes travel planning, making it an integral component of efficient expense management.

  • Direct Integration with Travel Vendors

    The application features direct integration with airlines, hotels, and car rental agencies, allowing users to book travel arrangements directly through the platform. This eliminates the need to navigate multiple websites or contact travel agents, consolidating the booking process into a single, user-friendly interface. For example, an employee can search for flights, compare prices, and book a reservation without leaving the application. This streamlined process reduces booking time and minimizes the risk of errors.

  • Policy Compliance at the Point of Booking

    The system incorporates company travel policies directly into the booking process. The application flags options that violate policy, such as selecting a hotel that exceeds the allowed nightly rate or booking a class of airfare that is not permitted. This proactive policy enforcement ensures compliance from the outset, reducing the likelihood of disallowed expenses and the need for manual review. This feature helps employees make informed decisions that align with corporate guidelines, simplifying the approval process.

  • Automated Itinerary Management

    Once travel arrangements are booked, the application automatically creates and manages itineraries. These itineraries include flight details, hotel confirmations, and car rental reservations, all accessible in a centralized location. The system can also send reminders and updates about upcoming trips, ensuring travelers stay informed. For instance, users can receive notifications about flight delays or gate changes directly within the application. This feature simplifies travel logistics and enhances the overall travel experience.

  • Expense Report Pre-Population

    Travel booking data is automatically integrated into expense reports, pre-populating the report with relevant information. This integration eliminates the need for manual data entry, reducing the time and effort required to submit expense reports. For example, flight costs and hotel charges can be automatically added to an expense report, with supporting documentation attached. This feature streamlines the expense reporting process and improves accuracy.

The facets of travel booking, specifically direct vendor integration, policy compliance, automated itinerary management, and expense report pre-population, collectively underscore the application’s capacity to streamline travel arrangements and automate expense tracking. These features contribute to a more efficient, compliant, and user-friendly travel management process.

4. Invoice processing

Invoice processing within the expense management application provides a standardized framework for managing vendor invoices from receipt to payment. Proper utilization of this function ensures accurate financial record-keeping and timely vendor payments.

  • Digital Invoice Capture and Submission

    The application supports digital capture of invoices through scanning or direct upload. This eliminates the need for manual data entry and reduces the risk of errors associated with paper-based processes. For example, a vendor invoice received via email can be directly uploaded into the system, initiating the approval workflow. The application then uses Optical Character Recognition (OCR) to extract key information from the invoice, such as vendor name, invoice number, and total amount. This automation streamlines the invoice submission process and enhances data accuracy.

  • Automated Routing and Approval Workflows

    Submitted invoices are automatically routed to designated approvers based on predefined workflows. These workflows are typically determined by factors such as invoice amount, department, or vendor. For example, an invoice exceeding a certain amount might be routed to a department head for approval, followed by the finance department for final validation. The application tracks the status of each invoice at every stage of the approval process, providing visibility and accountability. This automated routing ensures that invoices are reviewed by relevant personnel without manual intervention, expediting the approval process.

  • Matching with Purchase Orders and Receipts

    The application facilitates matching invoices with corresponding purchase orders and receipts to ensure accuracy and prevent duplicate payments. This matching process verifies that the goods or services invoiced were actually received and that the invoice amount is consistent with the purchase order. Discrepancies are flagged for review and resolution. For instance, if an invoice amount exceeds the purchase order amount, the system will flag it for investigation. This matching process enhances financial control and reduces the risk of errors or fraud.

  • Integration with Accounting Systems

    Upon approval, invoice data is seamlessly integrated with accounting systems for payment processing and reconciliation. This integration eliminates the need for manual data transfer, reducing the risk of errors and improving efficiency. For example, once an invoice is approved, the system automatically creates a payment record in the accounting system. This automated integration ensures that financial records are accurate and up-to-date, facilitating financial reporting and analysis.

Collectively, digital invoice capture, automated routing, matching capabilities, and accounting system integration contribute to streamlined and efficient invoice processing within the application. These facets provide a robust framework for managing vendor invoices, ensuring accuracy, compliance, and timely payment.

5. Approval workflows

Approval workflows within the expense management application dictate the routing of expense reports, invoices, and travel requests for review and authorization. These workflows are fundamental to maintaining financial control and ensuring policy compliance, thus forming a critical element of effective application usage.

  • Customizable Routing Rules

    Routing rules determine the path an expense report or invoice takes based on predefined criteria. These criteria include expense type, amount, department, and employee level. For example, an expense report exceeding a specified amount may be routed to a department head for approval before reaching the finance department. Customization of routing rules allows organizations to tailor approval processes to their specific hierarchical structures and financial policies, ensuring appropriate levels of review. Understanding and configuring these rules is essential for administrators seeking to optimize application performance and maintain internal controls.

  • Automated Notifications and Reminders

    The application automatically sends notifications to approvers when expense reports or invoices are awaiting their review. If an approver fails to take action within a specified timeframe, the system sends reminders to prompt them to complete the approval process. This feature reduces processing time and prevents bottlenecks. For example, an approver might receive a daily email summarizing all pending expense reports. These automated notifications ensure timely action, accelerating the reimbursement process and maintaining vendor relationships.

  • Delegation and Out-of-Office Handling

    The application allows approvers to delegate their approval authority to another user when they are out of the office or unavailable. This ensures that approvals continue to be processed in a timely manner, even in the absence of the primary approver. For example, a manager going on vacation can designate a team lead to approve expense reports on their behalf. This delegation functionality maintains workflow continuity and prevents delays in expense processing. Proper setup of delegation rules is crucial for uninterrupted operation of the application.

  • Audit Trail and Reporting

    The application maintains a detailed audit trail of all approval actions, including who approved or rejected an expense report, when the action was taken, and any comments provided. This audit trail provides a clear record of the approval process and facilitates compliance with internal and external audit requirements. In addition, the application generates reports on approval cycle times and bottlenecks, allowing organizations to identify areas for improvement. For example, a report might reveal that expense reports are frequently delayed at a particular approval stage, prompting a review of the routing rules. The audit trail and reporting capabilities enhance transparency and accountability in the expense management process.

The aforementioned facets demonstrate the integral role of approval workflows in optimizing the functionalities of the expense management application. By understanding and effectively managing routing rules, notifications, delegation options, and audit trails, organizations can ensure efficient and compliant expense processing, maximizing the application’s value in streamlining financial operations.

6. Policy compliance

The effective utilization of expense management applications hinges upon strict adherence to policy compliance. Policy compliance, in this context, refers to the alignment of expense reporting, travel booking, and invoice processing activities with established organizational guidelines. The application’s function is to automate and enforce these policies, thereby minimizing the risk of non-compliant spending and ensuring financial accountability. Failure to understand and implement policy compliance features renders the application less effective, potentially leading to increased audit scrutiny and financial discrepancies. For instance, a company policy may dictate a maximum spending limit for meals while traveling. The application, when properly configured, prevents users from submitting expenses exceeding this limit, prompting them to adjust their claim or provide justification for the excess amount. In cases where employees bypass policy guidelines, such as booking a flight outside the approved fare class, the application should flag such instances for review by designated approvers, ensuring that all deviations are properly vetted.

The relationship between policy compliance and proper utilization extends beyond simple expense limits. It encompasses areas such as approved vendor lists, travel class restrictions, and required documentation for different expense types. When organizations neglect to accurately configure these policy parameters within the application, they risk losing control over their financial processes. Real-world examples include scenarios where employees claim reimbursements for unauthorized software purchases or submit invoices from unapproved suppliers. The practical implications are significant: unchecked, these instances can accumulate, leading to substantial financial losses and potential legal liabilities. Moreover, poorly enforced policies can erode employee trust in the fairness and consistency of the reimbursement process.

In summary, policy compliance is not merely an optional feature but an indispensable component of effective expense management application usage. Challenges in implementation often arise from inadequate training, poorly defined policies, or a lack of ongoing monitoring. However, addressing these challenges is crucial for realizing the full benefits of the application in terms of cost control, regulatory compliance, and overall financial efficiency. By prioritizing policy compliance, organizations can transform the application from a simple expense tracking tool into a strategic asset for managing their financial resources.

Frequently Asked Questions

This section addresses common inquiries concerning the operation of the expense management application. It aims to clarify functionalities and optimize user experience.

Question 1: Is it mandatory to scan and upload receipts for all expense entries?

While not universally required for all expense types, scanned receipts are generally necessary to substantiate claims, particularly for items exceeding a pre-defined threshold or categorized as travel and entertainment. Failure to provide adequate documentation may result in claim rejection.

Question 2: How is travel policy enforced during the booking process?

The application integrates corporate travel policies directly into the booking interface. This integration flags options that violate policy, such as exceeding allowed hotel rates or selecting unapproved airlines. The system provides alerts and prevents the booking of non-compliant options, thereby ensuring adherence to organizational guidelines.

Question 3: What steps are involved in initiating an expense report?

The initial step involves accessing the expense reporting module within the application. The user then populates the report with individual expense entries, including date, vendor, description, and amount. Supporting documentation, such as receipts, is attached. Upon completion, the report is submitted for approval.

Question 4: Can an expense report be edited after submission?

The ability to edit an expense report after submission is contingent upon its approval status. If the report is pending approval, it may be recalled and modified. However, once approved, edits are typically restricted, necessitating a revised submission or adjustment request.

Question 5: How are invoices processed through the system?

Invoices are submitted digitally through scanning or direct upload. The system routes these invoices through a pre-defined approval workflow, often involving matching with purchase orders and verification against contractual terms. Approved invoices are then processed for payment, with details automatically integrated into the accounting system.

Question 6: What mechanisms exist for resolving discrepancies or rejected expense claims?

The application provides channels for communication between users and approvers regarding discrepancies or rejected claims. Users receive notifications detailing the reason for rejection and can resubmit corrected claims or provide additional documentation to address the concerns raised.

These responses are designed to enhance comprehension of core functionalities and ensure efficient operation. Further assistance can be found in the application’s help resources or by contacting the internal support team.

The following section will offer guidance on troubleshooting common issues encountered while using the application.

Operational Guidelines

This section outlines fundamental operational tips to enhance efficiency and precision in utilizing the expense management application.

Tip 1: Prioritize Timely Submissions: Expense reports should be submitted promptly following the conclusion of a business trip or at the end of each designated reporting period. This practice mitigates potential delays in reimbursement and maintains accurate financial records.

Tip 2: Verify Data Accuracy: Before submitting any expense report, meticulously review all entries for accuracy. This includes dates, amounts, vendor names, and expense categories. Accurate data ensures efficient processing and reduces the likelihood of rejection or modification requests.

Tip 3: Utilize Mobile Functionality: The mobile application provides convenient tools for real-time expense tracking. Capturing receipts via the mobile app immediately after incurring an expense streamlines the reporting process and prevents lost documentation.

Tip 4: Familiarize with Policy Parameters: A thorough understanding of company expense policies is essential. Pay close attention to spending limits, approved vendor lists, and documentation requirements to avoid non-compliant submissions.

Tip 5: Leverage Automated Features: The application offers various automated features, such as expense categorization and mileage tracking. Utilizing these features reduces manual effort and improves efficiency.

Tip 6: Regularly Review Approval Status: After submission, consistently monitor the status of expense reports. Promptly address any queries or requests for additional information from approvers to expedite the reimbursement process.

Tip 7: Secure Sensitive Information: Exercise caution when handling sensitive financial information. Avoid sharing login credentials and ensure devices used to access the application are secure to protect against unauthorized access.

Adhering to these operational guidelines optimizes the use of the expense management application, resulting in more efficient expense tracking, reporting, and reimbursement processes.

The subsequent segment will offer insights into addressing common application issues and providing guidance on troubleshooting techniques.

Conclusion

This document has provided a comprehensive examination of how to use concur app, encompassing report generation, expense submission protocols, travel booking functionalities, invoice processing mechanisms, and compliance enforcement. The successful adoption of the application relies on a thorough comprehension of these elements.

The ongoing effective utilization of these features will contribute to improved financial oversight, streamlined administrative procedures, and enhanced compliance adherence. Therefore, the continued application of these procedures remains paramount for maximizing the benefits derived from the software.