The tool is a software application developed by an energy provider to facilitate customer interaction with their accounts via smartphones and other mobile devices. It allows users to manage their energy consumption, pay bills, and access support services remotely.
This digital interface offers convenience and enhanced control over energy-related matters. Users can monitor their usage patterns, potentially identifying areas for conservation. Furthermore, the platform streamlines the billing process, reducing reliance on paper statements and physical payments. The advent of such utilities marks a shift towards greater customer empowerment and operational efficiency within the energy sector.
