The functionality allows users to access their individualized accounts associated with the beverage company’s rewards or services programs via a dedicated mobile application. This access commonly includes profile management, viewing earned rewards, order history tracking, and potentially, streamlined ordering or payment options.
Such digital access points increase user engagement and loyalty by providing convenient access to personalized information and services. The availability of rewards tracking and easy order management can incentivize repeat business and enhance overall customer satisfaction. Historically, loyalty programs were managed through physical cards; this represents a transition towards digital solutions for improved convenience and data collection.