This application facilitates the submission and processing of insurance claims using photographic evidence captured on mobile devices. It allows users, typically policyholders, to document damages and submit them directly to Kemper for assessment, streamlining the claims process.
Its importance lies in its ability to expedite claim settlements, reduce administrative overhead, and improve customer satisfaction. Historically, claim submissions involved extensive paperwork and manual handling, leading to delays and inefficiencies. This digital solution addresses these challenges by providing a faster, more transparent, and user-friendly experience.