A mobile application designed to allow customers of a specific utility provider in Michigan to manage their energy accounts remotely. It provides features such as viewing energy usage, paying bills, and reporting outages. As an example, a user might access the application to check their current electricity consumption and compare it to previous months.
This type of digital tool is important because it empowers customers with greater control over their energy consumption and billing. Benefits often include increased convenience, improved access to information, and potentially reduced energy waste through informed decision-making. The rise of such applications reflects a broader trend toward digital self-service within the utility industry and increased customer expectations for readily available account information.
