The phrase refers to the training provided to McDonald’s employees on using its Point of Sale (POS) systems, specifically when accessed and utilized on Apple’s iOS-based devices, such as iPads or iPhones. This encompasses understanding the software interface, order processing, payment handling, and customer service functions within the environment of the mobile operating system.
Effective instruction on these mobile POS platforms is crucial for operational efficiency, order accuracy, and faster service times. Such training ensures employees can navigate the system intuitively, reduce errors, and provide a better customer experience. Historically, POS systems were often confined to stationary terminals; the shift to mobile iOS devices enhances flexibility and allows staff to interact with customers more directly.
