A digital tool associated with a major pet retail chain offers functionalities designed to enhance the pet-care experience for dog owners. Functionality includes appointment scheduling, access to pet-care services information, and communication features for stay updates during boarding or daycare. It essentially serves as a central hub for managing a dog’s needs related to services offered at the specified retailer’s facilities.
The implementation of this digital solution provides convenience and transparency for pet owners. The platform streamlines the process of booking services, tracking appointments, and receiving updates on a dog’s well-being while in the care of the company’s pet-care professionals. Historically, these processes relied on phone calls and manual record-keeping, processes made more efficient through this application.