A mobile application provided by AES El Salvador aims to streamline interactions between the electricity distribution company and its customers. This tool offers functionalities such as bill payment, outage reporting, and energy consumption monitoring.
Such platforms enhance customer convenience by providing 24/7 access to essential services, reducing the need for physical visits or phone calls. The implementation of digital solutions by energy providers reflects a global trend towards improving operational efficiency and customer satisfaction. Its introduction represents a commitment to modernization and accessibility.