A reimbursement from Apple for a purchase made through the App Store on iOS devices, initiated when a user reports an issue with an application or in-app transaction. For example, a customer who experiences recurring crashes in a newly downloaded game may request the retrieval of the payment.
The availability of retrieving payments safeguards consumer trust in the digital marketplace. Its implementation ensures fairness and encourages developers to maintain quality standards for their offerings. Historically, this mechanism has evolved from a reactive, case-by-case basis to a more structured, policy-driven system accessible through user account settings.