The condition described arises when an iPhone or iPad attempts to download and install a new version of the iOS operating system. The process halts at the “Preparing Update” stage, preventing the installation from proceeding. This issue is characterized by the device displaying a progress bar that either remains stagnant for an extended period or seemingly restarts repeatedly without advancing.
A stalled installation process can disrupt device functionality, leaving users unable to access new features, security enhancements, or bug fixes included in the update. Addressing this problem promptly is essential for maintaining optimal device performance and security. Historically, such issues have been linked to factors ranging from unstable network connections to insufficient device storage.